Employment: Grocery Manager (Mountain Store)
GROCERY DEPARTMENT MANAGER
The Department Manager oversees the daily operations of their department, handling security, customer service, employee, and other operational concerns.
OPERATIONS:
- Oversee training of new staff members, developing and optimizing training plans and manuals
- Manage and post monthly schedule (absence requests and shift-exchange management)
- Collaborate with General Manager and Inventory & Ordering Specialist on project forecasts and actual sales
- Implement strategies to increase productivity and foster growth, coordinating with General Manager
- Oversee pricing/ cost/ waste
- Ensure quality control
- Oversee store cleanliness, organization and efficiency in systems
- Oversee product procurement and merchandising across the department
- Collaborate with General Manager, HR and other Department Managers to implement strategies, problem-solve issues as they arise and meet company goals
EMPLOYEE & CUSTOMER RELATIONS
- Uphold Hungry Moose values and culture of company
- Collaborate with HR in hiring new Moose Crew members
- Ensure a positive work environment for employees within the store
- Ensure adherence to Health Department regulations and company/department policies
- Managing labor costs and working with Shift Leads to do the same
- Ensure employees are offering exceptional customer service, coaching as necessary
- Solve customer complaints and issues as they arise, reporting to General Manager when necessary
- Handle personnel issues including progressive discipline and coaching, coordinating with HR when necessary
- Manage and post monthly schedules and adjust time clock as needed
- Manage absence requests and shift-exchanges
- Motivate employees, providing encouragement and feedback
- Complete monthly check-in’s and seasonal reviews: identify strengths and opportunities for improvement, set goals for skill development and coaching plans
COMPENSATION & BENEFITS:
- $25-27.50/hour + share in tip pool
- Seasonal Bonuses
- Annual Manager bonus
- PTO
- Sick Leave
- Health Insurance
- 401k with company match up to 4%
- Private employee housing at subsidized rates
- Use of company computer
- Store discount: 35% grocery, 20% beer and wine
- Shift Meal