The deli is a customer-facing, fast-paced environment where employees prepare a variety of crafted food including: sandwiches, soups, salads and more. The deli crew serve from the heart and provide exceptional, authentic customer service.
Responsibilities
- Take deli orders, read tickets, plate food, run orders
- Ensure dining area (including patio) is continually cleaned and stocked
- Ensure freshness of deli items by rotating and dating items properly
- Slice vegetables, meat and cheese (required to learn how to operate industrial slicer)
- Prepare hot and cold sandwiches, wraps, burritos, soups, salads, etc.
- Assist with hot bar and salad bar menu items, set-up, maintenance and tear-down
Performance Requirements and Expectations
- Ensure customer experience is top priority: engage in prompt, authentic, friendly and courteous interactions with customers
- All grocery employees will have rotating cashier responsibilities and must complete and maintain Alcohol Serving Safety certification
- Employees working with food must complete and maintain Food Handler Safety Certification
- Consistently adhere to store policies, security measures, and HealthDepartment regulations
- Reinforce systems and communication between co-workers and departments
- Engage in professional communication using verbal, written and body language
- Work with accuracy, with minimal supervision and make appropriate decisions
- Complete projects satisfactorily and efficiently
- Ensure timely and regular attendance
- Assist with cleaning, dishes, trash removal, composting, recycling and other duties as assigned
- Attend and participate in department and storewide meetings & trainings
Abilities and Skills
- Teamwork - willingness and ability to work with diverse individuals to achieve a common goal and to step in when needed
- Positivity - maintain positive outlook despite difficult circumstances
- Flexibility & Adaptability - willingness and ability to readily respond and adapt to changing circumstances
- Detail-oriented – pay attention to the inner-workings of a small grocery & deli environment
- Organized – maintain tasks and objects in a logical arrangement so they are easily located
- Problem-solving Skills – discover, analyze and fix issues that need attention
Physical Requirements
- Work in a moderately noisy environment with multiple conversations and tasks being carried out at the same time
- Ability to stand for long periods of time, climb, kneel, stoop, crouch, reach, lift, carry
- Ability to lift 30 – 50 lbs. often, adjusting, pushing, pulling or moving objects in all directions (includes maneuvering carts and wagons)
- Repeating motions that may include entire body
- Ability to withstand drastic temperature changes (cooler, walk-in freezer, hot/cold from walking outdoors, heat from kitchen, etc.)
- Ascending and descending ladders and step-stools
The Hungry Moose strives to create a positive experience for all of our customers and vendors as well as a positive & fun working environment for our staff.
